Alfi Food Flask, Stainless Steel

Made in Germany, Alfi food mug allows you to enjoy your homemade meals on-the-go. The mug features excellent insulating properties, keeping the content hot for 6 hours or cold for 12 hours.

• Made of double-walled stainless steel.
• 100% leakproof.
• Unbreakable.
• Aromasafe technology ensures a better taste.

Use Directions:

• Before filling the vacuum flask and to improve the insulating performance, rinse it with hot water if the content to be kept is warm, and with cold water, if the food to be kept is cool.
• Never use a microwave oven, conventional oven, stove, or hot plate to pre-heat the flask.
• Fill the vacuum flask only up to about 2cm below the spout.

Care Tips:

• After cleaning the flask, carefully rinse it with water and allow it to dry.
• Use a soft, damp cloth to clean and dry the outside of the vacuum flask.
• Do not use coarse-grained, abrasive cleaners, scouring pads, sponges, or similar items like silver jewelry or cutlery.

Safety Instructions:

• Do not use the vacuum flask to store or transport carbonated beverages unless such use is expressly designated.
• Do not use the vacuum flask to keep milk products or baby food warm (to avoid any risk for bacteria growth).
• Do not allow children to use the vacuum flask unsupervised.

Warranty: 

• Limited 5-year warranty on the insulation function.
• To avail the warranty, kindly keep the receipt as a proof of purchase.
• This warranty does not apply to glass breakage, accessory items and wear parts.
• This warranty excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, or theft.

Return Policy: 
We offer returns within 30 days of receipt of the shipment in all countries except in Kuwait within 14 days. 
  
This product is eligible for return if it meets any of the following conditions: 

• Product is defective (malfunctioning or does not work properly at first run).
• Product was damaged when received (broken item).
• Missing support items (missing parts or manuals).
• Wrong product (you received a different product from what you have ordered). 

  
Products eligible for returns will only be accepted under the following conditions: 

• The product must be returned with the original undamaged packaging.
• If the product has been used or the product’s original box was damaged, we will decline the return unless there is a manufacturing defect.
• If the product is not working due to a manufacturing defect, the original box, information booklet, and all other parts and accessories must be returned too. 

  
Refund Policy: 
For delivered products, wherever the return reason is met as per our return policy and post inspection by our team, we will refund the product amount (excluding the amount paid for the original shipping fees) within 24 hours to your credit/debit card. The amount may take up to 14 days to reflect in your card statement, depending upon the issuing bank.