ZWILLING Pro Universal Tongs, 26cm

ZWILLING Pro Universal Tongs are the ideal versatile kitchen tool to serve your food effortlessly. With a simple twist of the tongs you decide whether you want to include some sauce or drain it off.

• Made from premium quality stainless steel.
• One of the tong ends features two slots while the other is whole.
• Ergonomically-designed handles for effortless work.
• Concave design and optimized spring ensure an ideal amount of pressure.
• Handles have a convenient hanging loop for easy storage.

• Dishwasher-safe.

• Lifetime warranty against defects in workmanship and materials.
• To avail the warranty, kindly keep the receipt as a proof of purchase.
• This warranty excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, or theft.

• Wear and tear through normal use.
• Discoloration and / or mis-shaping of the product by overheating.
• Products that specify a limited duration of the warranty on the product packaging.
• Products with non-stick coatings.
• Products with wooden parts, wood is a natural element and thus cannot be guaranteed.
• Rubber seals / rings (for pressure cookers).
• Failure to adhere to ZWILLING guidelines for general use and care for products.

We offer returns within 30 days of receipt of the shipment in all countries except in Kuwait within 14 days.

This product is eligible for return if it meets any of the following conditions:

• Product is defective (malfunctioning or does not work properly at first run).
• Product was damaged when received (broken item).
• Missing support items (missing parts or manuals).
• Wrong product (you received a different product from what you have ordered).

Products eligible for returns will only be accepted under the following conditions:

• The product must be returned with the original undamaged packaging.
• If the product has been used or the product’s original box was damaged, we will decline the return unless there is a manufacturing defect.
• If the product is not working due to a manufacturing defect, the original box, information booklet, and all other parts and accessories must be returned too.

For delivered products, wherever the return reason is met as per our return policy and post inspection by our team, we will refund the product amount (excluding the amount paid for the original shipping fees) within 24 hours to your credit/debit card. The amount may take up to 14 days to reflect in your card statement, depending upon the issuing bank.