ZWILLING Twin Pollux Utility Knife

ZWILLING Twin Pollux Utility Knife is an all-rounder when it comes to cutting sausage or baguettes into cubes or slices, or even tomatoes, peaches, and softer cheeses like mozzarella. The serrated blade effortlessly cuts everything evenly as thick or thin as you like.

• Corrosion-resistant blade made of a single piece of special formula steel.
• Refined through an ice-hardening process creating an exceptional sharpness.
• Ergonomic handle for fatigue-free and safe working.
• Easy to handle with low weight and good balance.

• Do not use the knife as a screwdriver or a can opener as that can permanently damage its cutting edge.

• Though the knives are dishwasher-safe, it is recommended that you clean them by hand.
• Do not soak the knives in water.
• After use, immediately place the knife under running water and clean it with a soft cloth. If necessary, use a little washing-up liquid. Dry it immediately from the back towards the cutting edge.
• Scrub the blade with a non-abrasive cleaner to get rid of stains.
• For enhanced durability, sharpen the knife on an occasional basis.

Warranty Details:

• Lifetime warranty against defects in workmanship and materials.
• To avail the warranty, kindly keep the receipt as a proof of purchase.
• This warranty excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, or theft.

Sharpening Service:

• Get a complimentary card for one-time knife sharpening service when you purchase an individual knife, a knife set or a knife block set.
• You can avail the sharpening service at all Tavola stores by showing the online receipt.
• Only knives with smooth edges will be sharpened. We do not sharpen scissors as well as utility or bread knives as they have serrated edges.

We offer returns within 30 days of receipt of the shipment in all countries except in Kuwait within 14 days.

This product is eligible for return if it meets any of the following conditions:

• Product is defective (malfunctioning or does not work properly at first run).
• Product was damaged when received (broken item).
• Missing support items (missing parts or manuals).
• Wrong product (you received a different product from what you have ordered).

Products eligible for returns will only be accepted under the following conditions:

• The product must be returned with the original undamaged packaging.
• If the product has been used or the product’s original box was damaged, we will decline the return unless there is a manufacturing defect.
• If the product is not working due to a manufacturing defect, the original box, information booklet, and all other parts and accessories must be returned too.

For delivered products, wherever the return reason is met as per our return policy and post inspection by our team, we will refund the product amount (excluding the amount paid for the original shipping fees) within 24 hours to your credit/debit card. The amount may take up to 14 days to reflect in your card statement, depending upon the issuing bank.