Hario Teaor Pull-Up Tea Maker

The Hario Pull-up Tea Maker is a unique and innovative tea brewing device that lets you brew the perfect cup of tea every time. It features a pull-up function that allows you to control the brewing time of your tea, ensuring that it reaches your desired strength without becoming over-extracted. It is made of high-quality materials, including olive wood for the wooden parts, and has a sleek and elegant design.

• Heatproof glass and stainless steel strainer.
• Once your tea has reached the desired strength, simply pull up the strainer like a tea bag.
• All parts can be disassembled for cleaning.

Use Directions:

How to open and close the strainer:

1. There are 2 markings on the strainer and lid of the strainer, align the two.
2. Turn the lid clockwise to secure it.
3. Turn the strainer lid counterclockwise and remove it vertically.

Care Tips:

• All parts of the teapot can be disassembled.
• Best to be washed separately.
• Only the glass bowl part of the teapot is dishwasher-safe.

Warranty Details:

• 1-year limited warranty.
• To avail of the warranty, kindly keep the receipt as proof of purchase.
• This warranty excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, or theft.
• This warranty does not apply to glass breakage, accessory items, and worn parts.

Return Policy:

We offer returns within 30 days of receipt of the shipment in all countries except in Kuwait within 14 days.

This product is eligible for return if it meets any of the following conditions:

• Product is defective (malfunctioning or does not work properly at first run).
• Product was damaged when received (broken item).
• Missing support items (missing parts or manuals).
• Wrong product (you received a different product from what you ordered).

Products eligible for returns will only be accepted under the following conditions:

• The product must be returned with the original undamaged packaging.
• If the product has been used or the product’s original box was damaged, we will decline the return unless there is a manufacturing defect.
• If the product is not working due to a manufacturing defect, the original box, information booklet, and all other parts and accessories must be returned too.

Refund Policy:

For delivered products, wherever the return reason is met as per our return policy and post inspection by our team, we will refund the product amount (excluding the amount paid for the original shipping fees) within 24 hours to your credit/debit card. The amount may take up to 14 days to reflect in your card statement, depending upon the issuing bank.