WMF Raclette and Grill

WMF Lono Raclette is the perfect raclette grill to bring friends and family around the dining table, for hearty melted cheese dishes or sweet delights. It features a rotatable cast aluminum plate with a robust non-stick coating that is perfect for tender grilling on one side or for preparing delicate crêpes on the other.

• Before using the appliance for the first time, clean the pans and the reversible hot plate in hot water using washing-up liquid and dry carefully. Then add a little oil to some kitchen towel and rub it onto the pans and the hot plate. If you use too much oil during preparation or grilling, it can burn onto the grill plate and become difficult to remove.
• When cooking the food, always use the raclette spatulas provided.
• Never touch the scratch-sensitive coating with sharp or pointed objects.
• When using your new appliance for the first time there may be a little smoke or odor. This is for technical reasons and is perfectly normal.
• Attention: You cannot switch the appliance off at the controller. You must pull out the mains plug after use.

• Remove the mains plug and allow the appliance to cool down.
• Clean the reversible hot plate in lukewarm water using washing-up liquid and a brush.
• Do not use abrasives, metal scourers, or oven cleaners.
• The pans and spatulas can be cleaned conveniently in the dishwasher.
• Never immerse the main appliance in water or use water to clean it.
• Simply put a little washing-up liquid on a damp cloth, wipe the appliance then dry it.

We offer returns within 30 days of receipt of the shipment in all countries except in Kuwait within 14 days.

This product is eligible for return if it meets any of the following conditions:

• Product is defective (malfunctioning or does not work properly at first run).
• Product was damaged when received (broken item).
• Missing support items (missing parts or manuals).
• Wrong product (you received a different product from what you have ordered).

Products eligible for returns will only be accepted under the following conditions:

• The product must be returned with the original undamaged packaging.
• If the product has been used or the product’s original box was damaged, we will decline the return unless there is a manufacturing defect.
• If the product is not working due to a manufacturing defect, the original box, information booklet, and all other parts and accessories must be returned too.

For delivered products, wherever the return reason is met as per our return policy and post inspection by our team, we will refund the product amount (excluding the amount paid for the original shipping fees) within 24 hours to your credit/debit card. The amount may take up to 14 days to reflect in your card statement, depending upon the issuing bank.