Alfi Gusto Arabic Thermal Carafe, Space Grey

Enjoy your coffee, tea, or water at the perfect temperature with the premium insulated carafe from Alfi. Inspired by the elegant silhouette of a traditional Arabic dallah, it brings a refined, hospitality-ready touch to your table while delivering reliable performance. It keeps hot beverages warm for up to 12 hours and cold beverages cool for up to 24 hours, while AromaSafe technology preserves the full flavor and aroma with every pour. Completely leakproof, it’s ideal for road trips, picnics, or serving guests during special occasions like Iftar, Suhoor, or Eid.

• Inspired by traditional Arabic dallah design for a sophisticated serving presentation.
• Insulates with a hygienic tempered glass insert for excellent temperature retention.
• Crafted with high-quality, rugged stainless steel for durability.
• Designed for easy one-hand pouring and smooth serving.
• Durable, recyclable, and BPA-free for safe, long-lasting use.

Use Directions:

• Wash with warm soapy water before first use.
• Before filling the vacuum flask, rinse it with hot water if the drink is to be kept warm, or cold water if the drink is to be kept cool.
• Fill the vacuum flask only up to about 2cm below the spout.
• Never use a microwave oven, conventional oven, stove, or hot plate to preheat the flask.

 
Care Tips:

• Do not place your Alfi vacuum flask in the dishwasher or immerse it in water.
• Hand-wash with warm soapy water, then carefully rinse it.
• Use a soft, damp cloth to clean the outside of the vacuum flask, and dry it with a cloth.
• Do not use coarse-grained, abrasive cleaners, scouring pads, sponges, or similar items like silver jewelry or cutlery.
• Allow drying completely before storage.

Warranty Details:

• Limited Five-Year Warranty: Alfi flasks come with a five-year warranty that covers thermal performance. The flask should keep beverages hot or cold as advertised for at least five years.
• Limited Two-Year Warranty: Two-year warranty covers manufacturing defects and workmanship. This includes issues like faulty lids, leaks, or any other defects that affect the product's functionality.
• To avail of the warranty, kindly keep the receipt as proof of purchase.
• This warranty excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, or theft.
• The warranty does not cover damage caused by misuse, accidents, normal wear and tear, any alterations made to the product, or issues arising from not following the care and usage instructions provided by Alfi.

Return Policy:

We offer returns within 30 days of receipt of the shipment in all countries except in Kuwait within 14 days.

This product is eligible for return if it meets any of the following conditions:

• Product is defective (malfunctioning or does not work properly at first run).
• Product was damaged when received (broken item).
• Missing support items (missing parts or manuals).
• Wrong product (you received a different product from what you have ordered).

Products eligible for returns will only be accepted under the following conditions:

• The product must be returned with the original undamaged packaging.
• If the product has been used or the product’s original box was damaged, we will decline the return unless there is a manufacturing defect.
• If the product is not working due to a manufacturing defect, the original box, information booklet, and all other parts and accessories must be returned too.

Refund Policy:

For delivered products, wherever the return reason is met as per our return policy and post inspection by our team, we will refund the product amount (excluding the amount paid for the original shipping fees) within 24 hours to your credit/debit card. The amount may take up to 14 days to reflect in your card statement, depending upon the issuing bank.