Returns & Exchanges

Returns & Exchanges
Customers may return unused products within 30 days of purchase with the original receipt and in the original packaging. We will be happy to offer an exchange or a credit note. Products not eligible for exchange or return: Discounted products, books & magazines, edible products, and beauty care products for hygiene reasons.
Exchange is only accepted in the country where the purchase is made.

Refund
A refund will be issued in case a product cannot be repaired or replaced. The refund will be in the same way the payment was made.

Warranty
Please refer to the terms and conditions listed on the warranty card enclosed with the package for products under manufacturer warranty. Please retain the original receipt to claim warranties on appliances covered by the manufacturer’s warranty.
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